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Software upgrades...

10135 Views 38 Replies 13 Participants Last post by  Fabulist
Heard from Fisker corporate that it takes 4.5 hours to upgrade software on the cars! Seems really long, doesn't it? I wonder why it can't be done remotely... like you would upgrade your iPhone or iPad software.
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siliconkiwi said:
Must be screwdrivers involved... :)
Considering where the cars are made, I'm sure these Screwdrivers use good vodka!
SoCalGuy said:
Heard from Fisker corporate that it takes 4.5 hours to upgrade software on the cars! Seems really long, doesn't it? I wonder why it can't be done remotely... like you would upgrade your iPhone or iPad software.
Not unusual for firmware upgrades to take that long. From an article on a McLaren MP4-12C upgrade last November:

"Previous updates for the MP4-12C have taken up to 16 hours to complete. For the 8.2 update, one English owner was quoted three days for the dealership to apply the necessary modifications."
That seems odd. I watched my other car get a software update last year and it took a whole 5-7 minutes. I've updated the software on another cars infotainment unit and it took about 3 minutes.
Did they have as many errors to correct as the Fisker software? It is probably a complete rewritten installation rather than a small patch. And they probably have a set of diagnostic checks to run through afterwards that really takes the time.
Unless they are entering the new software one bit a time using a Morse code key, that's probably the total time, including prep, backing up existing settings, installation, testing, restoring settings, and updating corporate databases., and whatever else they have to do. The software may also requires a lot of reboots (like the older versions of Windows) during installation.

-- Fab.
I wonder if 6.12 makes the Command Center more responsive (ie eliminate that incredibly long lag between tapping a button and the screen change). Seems to me, in this day and age of IPads, nooks, playbooks, kindle this and that, the sluggishness of the Command Center is just plain unacceptable and inexcusable!
SoCalGuy said:
I wonder if 6.12 makes the Command Center more responsive (ie eliminate that incredibly long lag between tapping a button and the screen change). Seems to me, in this day and age of IPads, nooks, playbooks, kindle this and that, the sluggishness of the Command Center is just plain unacceptable and inexcusable!
Amen, brother! The sluggishness of the system is, as you say inexcusable. Hard to fathom why something so incredibly simple as a 640x480 screen with simple buttons and minimal animating icons could take any time at all to load. My 2003 Lexus has a better infotainment system, and when I press a button to go somewhere it is *instant*.

-Brian
Is your Lexus infotainment system linked into the powertrain and all the other systems that the Command Center is? During boot up, I am sure it is running Built-In Tests (BITs) on all the systems it receives reports from. Of course, for us techies, it would be nice if Fisker could actually fill us in as to what is happening regarding boot up and all that. As I have said before, once someone gets a hold of the code, it will be interesting to see what all goes on with this beast.
SoCalGuy said:
I wonder if 6.12 makes the Command Center more responsive (ie eliminate that incredibly long lag between tapping a button and the screen change). Seems to me, in this day and age of IPads, nooks, playbooks, kindle this and that, the sluggishness of the Command Center is just plain unacceptable and inexcusable!
@Brian: Did it make any difference on the response time whether the Haptic response option was engaged or not? I had a test drive recently where the car had no haptic response but the screens loaded fairly quickly.

-- Fab.
I never tried turning Haptic off. It didn't work half the time anyways, so there wasn't much need to turn it off.

-Brian
brian said:
I never tried turning Haptic off. It didn't work half the time anyways, so there wasn't much need to turn it off.

-Brian
The screens are much quicker after they've all been loaded once.. (I presume the info is cached, which is why its loading faster), but even then, its still not 'instant'... which boggles the mind. I understand if certain screens that report on mechanical or electrical systems take time to poll the systems for real time data, but radio, A/C, bluetooth, etc etc don't have the luxury of those excuses... I studied EE/CS in college (but am no longer practicing), worked for Cisco, and I can't recall any product or lab project that was this slow.
Yeah, once cached it's better, but still bad. And since the haptic doesn't work half the time it's hard to tell if a button press was acknowledged or not. There's a setting for sound effects (or something like that), but the Command Center doesn't make any sounds when you press things which also makes it hard to tell if it registered your input or not. I find that I end up pressing buttons multiple times because there's no indication of acceptance, and half the time it just caches those touches and starts doing crazy stuff on it's own. My favorite example of that is the Agree button on the bootup screen. You can press that 5 or 8 times before anything happens, but when it does accept it the remaining 7 touches in the input queue get processed... and what's under the Agree button? The volume up button! So, after agreeing 8 times I get thanked by having the volume go full blast when it finally accepts it.

-Brian
kabalah70 said:
Is your Lexus infotainment system linked into the powertrain and all the other systems that the Command Center is? During boot up, I am sure it is running Built-In Tests (BITs) on all the systems it receives reports from. Of course, for us techies, it would be nice if Fisker could actually fill us in as to what is happening regarding boot up and all that. As I have said before, once someone gets a hold of the code, it will be interesting to see what all goes on with this beast.
Just to play devil's advocate, it doesn't really matter what the computer is doing if it isn't doing what I want it to, when I want I to. This interface has been a struggle for every major auto manufacturer. I wish Fisker had purchased an interface from an existing company, or outsourced the work to someone like Apple. The interfaces on my Mercedes cars were awkward 10 years ago, but now seem to do what I want when I want it. Fisker chose to enter at the upper middle point of the market, so they have to perform at the high end of function in order to stay there. If they had entered at the bottom of the market, the command center would have been expected to function poorly. I hope that the new updates will fix most of these issues.[hr]
kabalah70 said:
Is your Lexus infotainment system linked into the powertrain and all the other systems that the Command Center is? During boot up, I am sure it is running Built-In Tests (BITs) on all the systems it receives reports from. Of course, for us techies, it would be nice if Fisker could actually fill us in as to what is happening regarding boot up and all that. As I have said before, once someone gets a hold of the code, it will be interesting to see what all goes on with this beast.
Just to play devil's advocate, it doesn't really matter what the computer is doing if it isn't doing what I want it to, when I want I to. This interface has been a struggle for every major auto manufacturer. I wish Fisker had purchased an interface from an existing company, or outsourced the work to someone like Apple. The interfaces on my Mercedes cars were awkward 10 years ago, but now seem to do what I want when I want it. Fisker chose to enter at the upper middle point of the market, do they have to perform at the high end of function in order to stay there. If they had entered at the bottom of the market, the command center would have been expected to function poorly. I hope that the new updates will fix most of these issues.
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karma1 said:
Just to play devil's advocate, it doesn't really matter what the computer is doing if it isn't doing what I want it to, when I want I to. This interface has been a struggle for every major auto manufacturer. I wish Fisker had purchased an interface from an existing company, or outsourced the work to someone like Apple. The interfaces on my Mercedes cars were awkward 10 years ago, but now seem to do what I want when I want it. Fisker chose to enter at the upper middle point of the market, do they have to perform at the high end of function in order to stay there. If they had entered at the bottom of the market, the command center would have been expected to function poorly. I hope that the new updates will fix most of these issues.
Agreed. I wish they'd hired *me*. I used to work for Apple and now I make iPhone / iPad apps, so I know a thing or two about proper UI design, and I could have done a vastly superior job on all fronts with this.

-Brian
brian said:
Agreed. I wish they'd hired *me*. I used to work for Apple and now I make iPhone / iPad apps, so I know a thing or two about proper UI design, and I could have done a vastly superior job on all fronts with this.
As opposed to Android phones, where the "hang up" button is right where everyone expects to find the "mute" button, or something. :D

Seriously, they (or Visteon) should give us customers access to the source. If they are using meego, they could let us know ... if they are using something else, they could still let us know! Even if it takes signing some kind of NDA...
brian said:
Agreed. I wish they'd hired *me*. I used to work for Apple and now I make iPhone / iPad apps, so I know a thing or two about proper UI design, and I could have done a vastly superior job on all fronts with this.

-Brian
Not only that, but we'd be able to play Monkey Bongo while sitting at traffic lights :)
ct-fiskerbuzz said:
]

As opposed to Android phones, where the "hang up" button is right where everyone expects to find the "mute" button, or something. :D

.
What I love is that after I push the answer button on my iPhone, it turns into the end call button. That way if the response is delayed and I push the answer button twice, it becomes the end call button and immediately disconnects my call!
One thing to consider is the amount of time Fisker gave to the software devs. Software devs who quite likely didn't even have a car to test their code on.
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