I don't know what we're all agreeing to, but I'm #500
Software Release Notes (Owners Only please)
I would really love Fisker to release, by way of either publication on their website, OR an email to the owners directly AND the same information being provided to dealers to hand out to owners, EXTENSIVE release notes for software updates detailing each issue they either attempt to fix (including a description of the symptom) and features that have been enabled/enhanced or added.
Communication by calling the customer service phone number only is inefficient, incomplete, and is far from "running a car company like a startup". It is communications methodology born of the Model T, not the mighty Fisker Karma.
Could OWNERS ONLY please respond to this thread if you support this, including the last 4 digits of your VIN. I'm hoping that if enough of us express support then the good people at Fisker will see the desire of their customer base and respond accordingly.
Siliconkiwi, #0076
Communication by calling the customer service phone number only is inefficient, incomplete, and is far from "running a car company like a startup". It is communications methodology born of the Model T, not the mighty Fisker Karma.
Could OWNERS ONLY please respond to this thread if you support this, including the last 4 digits of your VIN. I'm hoping that if enough of us express support then the good people at Fisker will see the desire of their customer base and respond accordingly.
Siliconkiwi, #0076
21 - 40 of 45 Posts
Ditto to Brian, but I'm #660
We're expressing to Fisker that the owners want release notes for the software. So far I count 17 VIN owners, or about 5-10% of the owners so far. Keep expressing support and hopefully Fisker will hear.
I agree as well. This has been a repeated request to Fisker.
Vin #320
Vin #320
I agree, we need release notes. VIN #0049Fnorrod said:I agree as well. This has been a repeated request to Fisker.
Vin #320
Guys - as I found out from Deep today, we should really be posting the last FOUR digits, since some owners are north of 1,000 already.
Please, in favor #1372
Thanks.
Thanks.
That would be nice #919
BillyO
BillyO
In favor... I would love any form of communication or acknowledgment of software issues.
I believe I heard something to that effect on the Webinar the other day and I fully support your proposal.siliconkiwi said:I would really love Fisker to release, by way of either publication on their website, OR an email to the owners directly AND the same information being provided to dealers to hand out to owners, EXTENSIVE release notes for software updates detailing each issue they either attempt to fix (including a description of the symptom) and features that have been enabled/enhanced or added.
Communication by calling the customer service phone number only is inefficient, incomplete, and is far from "running a car company like a startup". It is communications methodology born of the Model T, not the mighty Fisker Karma.
Could OWNERS ONLY please respond to this thread if you support this, including the last 4 digits of your VIN. I'm hoping that if enough of us express support then the good people at Fisker will see the desire of their customer base and respond accordingly.
Siliconkiwi, #0076
Jeff #0543
Yes , details from them, not mystery, or us having to buzz back to our fellow owners would be great. While I applaud how approachable the Fisker office is and how nice everyone is, the process isn't ideal or totally comprehensive.ixtractm said:I believe I heard something to that effect on the Webinar the other day and I fully support your proposal.siliconkiwi said:I would really love Fisker to release, by way of either publication on their website, OR an email to the owners directly AND the same information being provided to dealers to hand out to owners, EXTENSIVE release notes for software updates detailing each issue they either attempt to fix (including a description of the symptom) and features that have been enabled/enhanced or added.
Communication by calling the customer service phone number only is inefficient, incomplete, and is far from "running a car company like a startup". It is communications methodology born of the Model T, not the mighty Fisker Karma.
Could OWNERS ONLY please respond to this thread if you support this, including the last 4 digits of your VIN. I'm hoping that if enough of us express support then the good people at Fisker will see the desire of their customer base and respond accordingly.
Siliconkiwi, #0076
Jeff #0543
#1435
Yes, I agree this would be tremendously helpful---#0296
Correct me if I am wrong, but hasn't Fisker already answered this request with the information on 6.15 that they provided in the webinar? They gave us:
1) A list of problems fixed in 6.15 (e.g. continuous parking sensor chime)
2) A list of areas improved in 6.15 (e.g. BT audio quality)
3) A list of outstanding issues to be addressed in future software releases (e.g. climate control air mixing)
From my perspective, that is exactly what the owners were asking for in this thread.
1) A list of problems fixed in 6.15 (e.g. continuous parking sensor chime)
2) A list of areas improved in 6.15 (e.g. BT audio quality)
3) A list of outstanding issues to be addressed in future software releases (e.g. climate control air mixing)
From my perspective, that is exactly what the owners were asking for in this thread.
The answers were vague and it's odd that some owners are already stating they have appts this week for 615 yet most of us haven't been officially contacted. When I spoke with customer relations following the webinar, the list of what will be "awakened" like solar panel, preconditioning, Gauge color/contrast and bug fixes was still not complete in publishable form. We are all rooting for clear comms that help w expectation setting, not to mention service scheduling....my nearest dealer is two hours away....excited for these steps and whatever 615 brings.dennis said:Correct me if I am wrong, but hasn't Fisker already answered this request with the information on 6.15 that they provided in the webinar? They gave us:
1) A list of problems fixed in 6.15 (e.g. continuous parking sensor chime)
2) A list of areas improved in 6.15 (e.g. BT audio quality)
3) A list of outstanding issues to be addressed in future software releases (e.g. climate control air mixing)
From my perspective, that is exactly what the owners were asking for in this thread.
Just to be clear, my dealer did not contact me, I contacted them. Since my car was already there for service, I asked them if it was OK to leave it there over the weekend. I didn't want to pick it up and then have to bring it right back for 6.15.Ross a klein said:The answers were vague and it's odd that some owners are already stating they have appts this week for 615 yet most of us haven't been officially contacted.
I doubt if any dealers are calling customers about 6.15 since they don't have the software yet.
21 - 40 of 45 Posts
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