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Discussion Starter · #1 ·
My navigation system has not functioned since delivery.
This is quite frustrating and I have had no serious help on this.
The screen wakes up and spins around searching for a satellite but never succeeds. I have had no other software issues and my car has 6.15. I do live in rural Alaska but the Ford Fusion I test drove 2 years ago had a working navigation system with no problem at all. I have logged a bug report with Fisker but so far no fix.
I also do not have compass data on the driver's screen - just the silly little clock fixed at 4:00.
I was advised to drive around and look for the satellite.
Now I do possess degrees in computer science in addition to being a physician; I find this suggestion "amusing."
This is very frustrating as the navigation system is part of the more expensive Ecosport package.
Anyone else seen this problem?
 

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I've not run into that one. Def. sounds like a bug or a problem with the antenna or something. Once I got over the UI issues the in-car nav system is pretty useful for me.
 

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Take it back to the dealer and point out to them that the other Karmas (or nav-equipped non-Karmas) have working nav systems. The nice thing about GPS is that rural locations usually work better, not worse. Tall city buildings screw up GPS, not fields.
 

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JSPONSLER said:
My navigation system has not functioned since delivery.
This is quite frustrating and I have had no serious help on this.
The screen wakes up and spins around searching for a satellite but never succeeds. I have had no other software issues and my car has 6.15. I do live in rural Alaska but the Ford Fusion I test drove 2 years ago had a working navigation system with no problem at all. I have logged a bug report with Fisker but so far no fix.
I also do not have compass data on the driver's screen - just the silly little clock fixed at 4:00.
I was advised to drive around and look for the satellite.
Now I do possess degrees in computer science in addition to being a physician; I find this suggestion "amusing."
This is very frustrating as the navigation system is part of the more expensive Ecosport package.
Anyone else seen this problem?
Before I got 615, the nave system would randomly refuse to lock onto the satellites and would give me nonsense position information, such as this one where it showed me driving on water:



Even on 614, this was very very rare, maybe once or twice in the first three months I owned the car and I have not seen this happen with 615 at all. This is definitely not normal and you may have a bad antenna, bad antenna connection or just a bad GPS receiver. I suggest you go back to the dealer and insist that they fix it and contact Fisker directly if they don't. This is not the most sophisticated NAV system in the world but it should not have any problem calculating your current position within a couple of minutes of leaving your garage.
 

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Discussion Starter · #5 ·
FAB: I suggest you go back to the dealer and insist that they fix it and contact Fisker directly if they don't.

I have alerted my dealer and FISKER and (weeks later) have gotten nothing other than this order to drive around and do a hard reset where the signal is stronger.
I am a bit frustrated about this.
 

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JSPONSLER said:
FAB: I suggest you go back to the dealer and insist that they fix it and contact Fisker directly if they don't.

I have alerted my dealer and FISKER and (weeks later) have gotten nothing other than this order to drive around and do a hard reset where the signal is stronger.
I am a bit frustrated about this.
Why would you not call them one more time and tell them the problem is not solved after driving around? Then they can move on to step #2 of the debugging.

When I do debugging, I always start with simple, obvious stuff first. If that is not the problem, I proceed with a more complicated scenario. :)
 

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Discussion Starter · #7 ·
As a busy neurologist I (a) do not have time to drive around looking for satellites and (b) do not have electromagnetic ESP to know where strong signals are. I like the Karma a lot and showed mine to a visiting physician from California just today. I want to be a positive representative for the car but again am disappointed about the lack of effort on Fisker's part on this broken NAV system.
 

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JSPONSLER said:
As a busy neurologist I (a) do not have time to drive around looking for satellites and (b) do not have electromagnetic ESP to know where strong signals are. I like the Karma a lot and showed mine to a visiting physician from California just today. I want to be a positive representative for the car but again am disappointed about the lack of effort on Fisker's part on this broken NAV system.
I completely agree that this is not expected behavior from the system. Just to rule out any local anomaly, is it possible to see whether a standalone GPS unit, such as Tom Tom or Garmin can acquire satellites when the Karma's Nav system fails to? That should prove pretty conclusively that the issue is not the satellites but rather the car.
 

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I don't disagree with you that your having a problem but it's hard for me to believe that Fisker's tech support hasn't gotten this issue resolved or at least some more information for you . I have to tell you I deal with them almost every day more then once a day matter of fact I couldn't ask for better support if I tried .It's hard to tell who's dropping the ball on this one the dealer or Fisker . These are the steps I would do if I was the tech working on your car
1 Verify the complaint test drive the car with the owner .
2 Test drive another car with the owner and compare cars .
3 Open a TSS case and get Fisker involved .
4 Look into the systems that controls the Nav antenna, cables etc .
5 If I can verify the problem I would take a car out of stock and start with exchanging parts from the stock car into customers car trying the simplest parts first Antenna then work my way to the CIU .
6 Doing all that really doesn't take very long if it's cable from the CIU to the antenna that could be a problem but even checking that isn't very hard using a multimeter is all that's needed .
Fixing these types of problems aren't easy but the job needs to be tackled and fixed bottom line . All dealers have a factory rep maybe he needs to get involved
 

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Discussion Starter · #10 ·
Happily there is plan in place to move my Karma to Seattle to have the navigation system repaired. I will miss the beast most assuredly during that time. Hopefully will get an O/S upgrade also. Incidently, 700 miles divided by zero gallons is infinity.
 
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