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RE: Karma's Command Center Bad Review

WOJO said:
Found this on Youtube. Interesting :-/

http://www.youtube.com/watch?v=MU_V2SzGcHI&feature=uploademail
Looks like it has already been removed.
 

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RE: Karma's Command Center Bad Review

WOJO said:
Back Up Again
http://www.youtube.com/watch?v=rK8MqjagHu8&feature=g-all-u
FYI, The creator of that video, Brian, is an active FiskerBuzz forum member and also the founder of the Fisker Owner's Club. He posted a tread about this video here:
http://fiskerbuzz.com/forums/Thread-Command-Center-Review?pid=12863#pid12863


I may not give the command center an F, but I generally agree with all of his concerns and suggestions. In fact, I think he missed a couple things :) He certainly did an excellent job on the video itself. It was very well produced.

Brent
 

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RE: Command Center Review

brian said:
I finally got around to making my big Command Center video review. It's loooooong!

http://www.youtube.com/watch?v=rK8MqjagHu8


-Brian
Brian,

Thanks to you my Thurdsay workday is 40 minutes shorter :) Again you did a very through and professional job with the video. The editing and composition was really well done.

I give the Command Center a C. While it's far from excellent, it does do most of the basic functions, and it is functional (excepting the Solar screen). Having said that, I agree with everything you said. In fact, I think you missed some things. You did hit on my big pet peeves though, such as poor use of real estate, no regard to human factors engineering, the inability to skin it to a color scheme that is readable (or that matches your interior or preferences), and the general silliness of the UI navigation 'conventions'.
 

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RE: Karma's Command Center Bad Review

LonePalmBJ said:
I may not give the command center an F, but I generally agree with all of his concerns and suggestions. In fact, I think he missed a couple things :) He certainly did an excellent job on the video itself. It was very well produced.
Unlike my previous Karma review, this review was all done in one take. No editing at all, and as a result, yeah, I missed a few things that I forgot to point out. However, at 41 minutes, I decided not to go back in and add in any missing stuff :)

This was actually my 2nd recording of this video. I shot the entire review earlier in the day, but the Command Center was malfunctioning so badly that I had to nix the video and try again. On the first attempt, the graphics were getting all "staticy" and corrupted. If you look closely in this video you can still see some graphics oddities here and there, but it was horrible on the first take.

Oh, and the reason that the video disappeared is because I wasn't happy with the quality of the 1st upload to YouTube. This was the first video I created with the new Final Cut Pro X, and it exports the gamma differently than old Final Cut, so I wasn't sure how it was going to look. Ends up it was too dark, so the one you see now is the brighter version of the video. I took the first, dark one down.
-Brian
 

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RE: Command Center Review

LonePalmBJ said:
brian said:
I finally got around to making my big Command Center video review. It's loooooong!

http://www.youtube.com/watch?v=rK8MqjagHu8


-Brian
Brian,

Thanks to you my Thurdsay workday is 40 minutes shorter :) Again you did a very through and professional job with the video. The editing and composition was really well done.

I give the Command Center a C. While it's far from excellent, it does do most of the basic functions, and it is functional (excepting the Solar screen). Having said that, I agree with everything you said. In fact, I think you missed some things. You did hit on my big pet peeves though, such as poor use of real estate, no regard to human factors engineering, the inability to skin it to a color scheme that is readable (or that matches your interior or preferences), and the general silliness of the UI navigation 'conventions'.
Agree - I give it a C/C-. I like the futurist motif, but think its execution could be much improved. I want the response time of an iPad, I want a whole host of Apple-esque intuitive features. This is a computer on wheels, so let's see what she can do!

I sat in a Model S last week and had the chance to play with its version of the Command Center. Man is it cool. Browsing the web in a iPad like browser, very cool and intuitive controls for the car's creature comforts and even an APP STORE! C'mon Fisker, I know you can do better! At least give us techno-nuts some more stats on efficiency and energy use. I personally like the little gimmick on the Volt where you try to keep the efficiency ball in the middle to maiximize range.
 

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Karma's Command Center Bad Review

Thanks to Brian.

All: does anybody took this issues to his dealer? Have there been any valuable comments?

At the time, I was testing the Karma, I was overwhelmed by a lot of cool stuff and missed these things....

I hope, I'll get my car next week, so this will be on my list.
 

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RE: Karma's Command Center Bad Review

Brian, you did a great job on this video. I can surely relate to all the problems you have mentioned and more. I have brought all these issues up with my dealer in the past, and all the reponses were like... but you see how nice this car looks... So I took it as all they care about is how it looks, not really the functionalities. This is just disappointing :-(
 

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RE: Command Center Review

brian said:
I finally got around to making my big Command Center video review. It's loooooong!


-Brian
Very informative and well produced. Thanks for taking time to put this together. Fisker should hire you to design a replacement UI, or at the very least, have you consult with their "UI design team". It's like they designed and tested this on a desktop computer and not in a car, in a real-world environment. Basic issues like placing buttons in areas that cause your hand to hide the screen content, and making the button hot spots so small (and near other active buttons) indicates to me this system wasn't tested much. And putting in a static placeholder image... and selling the car that way is unbelievable. What a shame... so many balls dropped... Henrik did his part by designing a gorgeous car... I bet he feels a lot of people let him down.
 

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RE: Command Center Review

matrix said:
What a shame... so many balls dropped... Henrik did his part by designing a gorgeous car... I bet he feels a lot of people let him down.
Don't forget that Henrik was the Chief Executive Officer of Fisker Automotive when the Command Center interface was designed and when the Karma was deemed ready for sale. So while he might feel let down, as [former] CEO he was ultimately responsible for everything Fisker at the time.
 

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RE: Karma's Command Center Bad Review

Very well done review. Your really quite good on camera. I especially like your flame thrower job on the settings screen design. The first time I tried to use it the day I got the car, I remember thinking "Wow...Have I been drinking heavily today and forgot?" and "No...This can't possibly be this bad." I think it's safe to say that the setting screen all things considered is the worst piece of human interface design in the history of the human race. And what's with the light gray on lighter gray color screen? I'm not an embedded control software expert but changing the colors to something you can read just can't be that hard.

Also, Wouldn't you love to be a fly on the wall when the head of the user interface design team sees this video? In feudal Japan the main guy would have shown him the video with a ritual tanto for seppuku, it would be the only honorable thing to do.
 

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RE: Command Center Review

dennis said:
matrix said:
What a shame... so many balls dropped... Henrik did his part by designing a gorgeous car... I bet he feels a lot of people let him down.
Don't forget that Henrik was the Chief Executive Officer of Fisker Automotive when the Command Center interface was designed and when the Karma was deemed ready for sale. So while he might feel let down, as [former] CEO he was ultimately responsible for everything Fisker at the time.
A designer draws pretty cars. CEO must drive direction. The let down starts top down.
 

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RE: Karma's Command Center Bad Review

brian said:
kwsmith007 said:
I think it's safe to say that the setting screen all things considered is the worst piece of human interface design in the history of the human race.
Amen to that, brother!

-Brian
Seriously? Hyperbole much? There have been a lot worse examples that have actually led to many deaths and plenty of property damage (see, e.g., this article for 6 examples, including a warship shooting down an airliner and killing almost 300 civilians). The Karma's command center does not even make the list to make the list to make the list. Granted, it's not the best piece of human interface engineering ever created and can stand a lot of improvement, but "worst ever" is beyond hyperbole and bordering on drama.
 

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I didn't say this before but I own a BMW Z8 which was also designed by Fisker. It has all sorts of odd little design touches that are a total pain. I think he has just a little to much of the "I am an Artist" thing going. The Z8 while a spectacular car has several features that look cooler than they operate! I'm sure that the whole look and feel of the command center has Fisker's fingerprints all over it.
 
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