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Issue list after 11 days

17222 Views 25 Replies 11 Participants Last post by  Dutch
I have my car since Saturday feb 25. Until now I have covered 2.250 km (1.400 miles). A lot of the issues that have occured are known issues. Some are new or at least I can’t remember reading about them.

iPhone: Paired the iPhone without a problem. Switched off synchronizing. My BMW had huge problems with that, so I thought it would be better to switch off. The iPhone works flawless, airplay works great, picking/hanging up phone works all as it should. Only the sound over the speakers is bad (not impossible) when making phonecalls. The other side has no problems at all.

Known issues
Had the orange engine warning light once.
Had the orange Brake warning light once.
No sound system twice.
Dashboard black with immediate restart twice
Volume up/down problems
Dashboard and Command Center lighting not always possible to change. Should go automatic?

New issues?
Had distance and speed in miles on the dashboard, but In KM on the Command Center at the same time.
Twice the Fob was leaving the car (not really) when a passenger stepped out of the car.

All the issues were solved with soft reset (except for the heating of course).

Two issues not solved (and new?)
The heating doesn’t get warm enough. It seems a bit better when the engine is working.
Headlamps on AUTO don’t work. Have to put “normal” headlamps at night on manually.

Can live with all the issues if they are solved in time. I love the car.
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On the heat issue, be sure that the Air Conditioner compressor isn't on at the same time. It took me a while to figure out that the heat and the AC can both be switched on concurrently (to defrost, or dry the air, presumably). When you're running the heat, make sure the AC button (the snowflake) isn't highlighted in white.

The car does use waste heat from the ICE to help with cabin heating as well, so if you want to heat your car up faster, run the car in Sport mode for a little while to get the coolant up to temperature. Then stealth mode can hold the heat more easily.


The headlights not on in Auto is a new one. It's worked perfectly for me.
I have noticed that when my climate system is in Auto, the air conditioner works fine in Stealth mode, but when I run out of battery and the ICE starts, the AC starts to blow warm to hot air for a while.
Also, I have noticed that I have to push the Agree button twice every time no matter how long I wait before pushing it.
DKV said:
I have my car since Saturday feb 25. Until now I have covered 2.250 km (1.400 miles). A lot of the issues that have occured are known issues. Some are new or at least I can’t remember reading about them.

iPhone: Paired the iPhone without a problem. Switched off synchronizing. My BMW had huge problems with that, so I thought it would be better to switch off. The iPhone works flawless, airplay works great, picking/hanging up phone works all as it should. Only the sound over the speakers is bad (not impossible) when making phonecalls. The other side has no problems at all.

Known issues
Had the orange engine warning light once.
Had the orange Brake warning light once.
No sound system twice.
Dashboard black with immediate restart twice
Volume up/down problems
Dashboard and Command Center lighting not always possible to change. Should go automatic?

New issues?
Had distance and speed in miles on the dashboard, but In KM on the Command Center at the same time.
Twice the Fob was leaving the car (not really) when a passenger stepped out of the car.

All the issues were solved with soft reset (except for the heating of course).

Two issues not solved (and new?)
The heating doesn’t get warm enough. It seems a bit better when the engine is working.
Headlamps on AUTO don’t work. Have to put “normal” headlamps at night on manually.

Can live with all the issues if they are solved in time. I love the car.
If it is any comfort, I have had all of those issues too, except the heat one because I am in California and haven't need the heat. So, you are not alone. I assume these are software issues that will get resolved over time. Anything this new and revolutionary will have such problems. I was a car dealer for 25 years.
The headlamps in Auto: is it 100% of the time not working, or only sometimes? I have seen a few bad light sensors or sensors not fully plugged in if its a 100% of the time thing.
I was told by my dealer to never use the Auto position until the software issues get worked out. First night, I forgot it was in Auto and it worked perfectly. Never had a problem with the Auto position since the day I picked it up. Still running 6.13.
My headlights have been in the Auto position since day one. Never a problem. I don't even know how to turn them on or off without going to my car to investigate.
We had one customer about 2 months ago, where the module that handles the AUTO headlights reset it self mid-drive, while at night, on a mountain road. at the time we were told there was an issue where the module can reset it self, and the best thing to do was to turn them on manually. I have not heard whether that has been resolved or not.
I've had no problems with AUTO lights during almost two months of driving and clocking 2500 miles.

However, for three days in a row now I cannot see the exact range that I still have on the battery and gas tank. Instead I see a message: 'PRND fault'. But the PRND-buttons and car are working just fine. I was hoping it would go away after a soft reboot, as most glitches do, but it's as persistent as the CEL which has been on for several weeks now. Any clues on the 'PRND fault'-message?
Dutch said:
I've had no problems with AUTO lights during almost two months of driving and clocking 2500 miles.

However, for three days in a row now I cannot see the exact range that I still have on the battery and gas tank. Instead I see a message: 'PRND fault'. But the PRND-buttons and car are working just fine. I was hoping it would go away after a soft reboot, as most glitches do, but it's as persistent as the CEL which has been on for several weeks now. Any clues on the 'PRND fault'-message?
No hint for the PRND fault problem, but as for the CEL, mine went away when I quit going into ACC mode before pushing the brake and Start again for READY mode. Now I get in the car and push the brake and hit Start and go right into READY mode and no more CEL. Coincidence? I don't know, but I'm really happy to look at the "magnificent" clock instead of the CEL. Being from Norway, I totally understand the clock. it is so Scandinavian weirdly cool.
Dutch said:
I've had no problems with AUTO lights during almost two months of driving and clocking 2500 miles.

However, for three days in a row now I cannot see the exact range that I still have on the battery and gas tank. Instead I see a message: 'PRND fault'. But the PRND-buttons and car are working just fine. I was hoping it would go away after a soft reboot, as most glitches do, but it's as persistent as the CEL which has been on for several weeks now. Any clues on the 'PRND fault'-message?
Bad connection to HCM, similar to my Parking System Fault, maybe?
Sigurd said:
Dutch said:
I've had no problems with AUTO lights during almost two months of driving and clocking 2500 miles.

However, for three days in a row now I cannot see the exact range that I still have on the battery and gas tank. Instead I see a message: 'PRND fault'. But the PRND-buttons and car are working just fine. I was hoping it would go away after a soft reboot, as most glitches do, but it's as persistent as the CEL which has been on for several weeks now. Any clues on the 'PRND fault'-message?
No hint for the PRND fault problem, but as for the CEL, mine went away when I quit going into ACC mode before pushing the brake and Start again for READY mode. Now I get in the car and push the brake and hit Start and go right into READY mode and no more CEL. Coincidence? I don't know, but I'm really happy to look at the "magnificent" clock instead of the CEL. Being from Norway, I totally understand the clock. it is so Scandinavian weirdly cool.
I'll give it a try tomorrow (today I'm only biking around town).
Nimisys said:
The headlamps in Auto: is it 100% of the time not working, or only sometimes? I have seen a few bad light sensors or sensors not fully plugged in if its a 100% of the time thing.
It is 100% not working, however when I put on the wipers the auto function works as it should......[hr]
Dutch said:
I've had no problems with AUTO lights during almost two months of driving and clocking 2500 miles.

However, for three days in a row now I cannot see the exact range that I still have on the battery and gas tank. Instead I see a message: 'PRND fault'. But the PRND-buttons and car are working just fine. I was hoping it would go away after a soft reboot, as most glitches do, but it's as persistent as the CEL which has been on for several weeks now. Any clues on the 'PRND fault'-message?
Since this morning I have the same. Had four appointments today, so the car has had enough soft reboots. However the PRND fault is still there. Very persistent and I really don't like this one because I can't see the range anymore. #Dutch Did you try a hard reboot?
PRND Fault:

Place in ready mode

Press D for 3 seconds
Press N for 3 seconds
Press R for 3 seconds
Press P for 3 seconds

Shut down car and allow to go to sleep
Nimisys - what does the PRND fault mean? Failure to communicate with that module?
Nimisys said:
PRND Fault:

Place in ready mode

Press D for 3 seconds
Press N for 3 seconds
Press R for 3 seconds
Press P for 3 seconds

Shut down car and allow to go to sleep
Do I try this with or without pressing the brake pedal?

(Sigurd's method did not solve the issue)
You will need your foot on the brake pedal, or it won't shift gears because of the software interlock
Hmm, I tried it this afternoon (car in ACC-mode, foot on the pedal and pressing all buttons for 3-4 seconds in the right order) but it didn't take care of the problem.
Dutch said:
Hmm, I tried it this afternoon (car in ACC-mode, foot on the pedal and pressing all buttons for 3-4 seconds in the right order) but it didn't take care of the problem.
I am guessing you need to have the car fully on for this to work. In ACC mode, the computer most likely ignores any attempt to shift the car into gear.
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