You need to acknowledge great service when you experience it. Just got my Karma back from Pat's Garage in the bay area. They repaired my HV Battery "connectors" as it wasn't charging, did a 520 update, 20K service and odds and ends. My car came back in great shape. It's charging again and I have a while before I have to find another mechanic that feels confident changing the oil!?!.. The repair work was covered under the warranty! Thank you Fisker(now Karma) and Pat and his team for great work. :thumbup::thumbup::thumbup: