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Hi all,

In a previous post I mentioned that I had a fault indicator on my Fisker-branded Lear charger. EVConnect replaced it without delay.

While speaking to EVConnect's COO Brett Hauser I learned some very interesting things, but agreed to a temporary nondisclosure while some details were sorted out. Here's what I found out:

EVConnect has been having trouble with supply from Lear. Lear is primarily a component supplier to manufacturers and apparrently isn't as experienced or responsive when it comes to direct-to-consumer goods like the Fisker EVSE. EVConnect seems to have poor visibility and predictability on deliveries from Lear which has caused them some headaches and delays. Additionally, EVConnect intimated that they've seen some quality issues with the Lear-branded charger. The distinct sense I got was that EVConnect was not satisfied with Lear as a supplier.

EVConnect has experience installing multiple EVSE brands for other users and other EV car brands. They have had particularly good experience with Eaton EVSEs. There is an Eaton residential EVSE that is substantially similar to the Lear unit in terms of price, features and power input/output, but superior in some important ways, including construction quality (metal vs. plastic housing, a metal vs. plastic clip on the J connector, etc) and overall reliability.

EVConnect has been working with Fisker to make Eaton an official EVSE provider for Fisker. In order to do so, they worked with Eaton to develop a Fisker-specific EVSE model which includes Fisker branding on the device, a longer charge cord (the default is 16ft/4.9m but the Fisker model is 24ft/7.3m) and to include a cable spool and holster which is optional on the default model.

Apparently this endeavor was successful, as communications went out to the dealerships today alerting them to the new device. I've attached some information that provides more details and specs.

As far as I know, both Lear and Eaton are now official EVSE suppliers. The Lear devices will continue to be sold and supported, of course, but I expect that EVConnect will be driving people toward the Eaton units going forward. If I run into any problems with the replacement Lear unit I have, I know I'll be going that route.

-Brent


Note that the Eaton brochure attached provides specs for the default model not the specialized Fisker model. I included it to provide more information about Eaton and to give you an idea what it looks like. It seems to be significantly smaller than the Lear EVSE as well.
 

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Nice to have an option but if I read the specifications correctly, the Eaton unit is also lacking in data collection and communication and also cannot be programmed for delayed charging. If EVConnect is going to charge a fixed package price, even if you don't qualify for a free charger from Chargepoint/Coulomb, you are better off buying a more expensive and more capable EVSE and having it installed yourself, than going with the Fisker package.
 

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Fabulist said:
Nice to have an option but if I read the specifications correctly, the Eaton unit is also lacking in data collection and communication and also cannot be programmed for delayed charging. If EVConnect is going to charge a fixed package price, even if you don't qualify for a free charger from Chargepoint/Coulomb, you are better off buying a more expensive and more capable EVSE and having it installed yourself, than going with the Fisker package.
I like the size better than the Lear.

What do you mean by "qualify for a free charger from Chargepoint/Coulomb?
 

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Discussion Starter · #4 ·
ffcars said:
What do you mean by "qualify for a free charger from Chargepoint/Coulomb?
Check out This Thread

A couple of forum users, including SiliconKiwi and BigDaddyo811 have qualified and managed to get a charger (and in Kiwi's case, installation) for virtually free.

Spoiler Alert: I don't think it applies to Atlanta.

Brent
 

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LonePalmBJ said:
ffcars said:
What do you mean by "qualify for a free charger from Chargepoint/Coulomb?
Check out This Thread

A couple of forum users, including SiliconKiwi and BigDaddyo811 have qualified and managed to get a charger (and in Kiwi's case, installation) for virtually free.

Spoiler Alert: I don't think it applies to Atlanta.

Brent
I tried too and got this message: Sorry, you are located outside one of the 10 ChargePoint America program regions. If you think your location should be included in a region, please email ChargePoint America.

We need to get a bunch of us and Leaf owners to send them a bunch of emails.
 

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For what it's worth our two outside Level2 chargers are Eaton's since they work with all the vehicles we sell, they have worked flawlessly over the last 6 months of continous use.
 

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I too had the original charger fail and had it replaced by EV connect with an Eaton unit (Fisker Branded)...My only complaint with the new unit is with the handling the cord which is ugly and black and must be hand spooled onto a hose reel type rack.

Buck
 

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I purchased the LeGrand 220 charger from Home Depot which is the same unit branded under Fisker (actually purchased and installed 2 for less than EVConnect wanted for one). Two weeks ago one of the units displayed a fault red light after fully charging my car. I contacted LeGrand for guidance. They asked me to send them a phone video of the sequence of flashing lights which aids in troubleshooting. Within hours they called back and said they could not identify that particular light sequence but would ship out a new replacement unit as soon as possible but explained there is currently a backorder. They would also send a shipping label to return the old unit. A few days later the fault light went out and the unit worked perfectly. The LeGrand rep decided to come out to my house to investigate. They dismantled my unit and could not find any problems or duplicate the light sequence. They offered to still replace my unit or if I agreed to keep it they would give me a $50 gift card plus pay the cost of the electrician to install the replacement if the fault code reappears. I chose to keep my unit. Talk about great customer service!!
 
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