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Discussion Starter · #1 ·
Has anyone figured out how to monitor your Chargepoint home charging station over the web? I know the installer said you could monitor usage etc but I have found nothing in their online help FAQs on how to link your station ID with your user account so you can monitor usage. (And their tech support is only M-F, 9-5p). Any help is appreciated so I won't have to keep running to the garage to see how my Karma is charging!
 

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Discussion Starter · #3 ·
drliu said:
Try this link:
https://www.chargepointportal.net/index.php/authz/login.html
That's just the login page - doesn't show how to add a home charging station to your profile.
 

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Hi

Your installer should have linked or 'provisioned' your station. Mine theoretically did but there were several problems with it (wrong address was the worst) so it didn't work. I called Chargepoint Customer Support ((877) 850-4562) and asked for network support. They were able to get it provisioned (linked). I just needed to give them my station ID (4 digits in my case). While I was at home when I called, you don't need to be- everything can be done over the phone or by email.

Good luck
 

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I use the SMS system they have. It doesn't tell me what the current level is, but does notify me if there are any problems, such as a disconnect. Login -> My Account -> Setup Account -> Notification Preferences

There is the reports page, but I've not followed it in real time to see it it reports while I'm charging.
 
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