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Old 02-14-2012, 09:28 PM   #1 (permalink)
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Default Mirrors won't fold now

I turned on the feature to fold the side mirrors in when locking the doors. Worked great for a week. This morning, I unlocked the doors and they didn't fold out.

Drove to get coffee down the street. Turned off the car and went in. Came back, unlocked the car, started it and still, mirrors wouldn't fold back out.

I manually moved them back as I was driving to work 30 miles and didn't want to drive without them in place.

When I got home tonight, I rebooted the car (unplugged main battery cable) and still no go. Anyone else experience this?

I've tried turning the feature on/off and I also tried pushing the button on the command center to no avail.
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Old 02-14-2012, 10:46 PM   #2 (permalink)
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Default RE: Mirrors won't fold now

Quote:
Originally Posted by adam
I turned on the feature to fold the side mirrors in when locking the doors. Worked great for a week. This morning, I unlocked the doors and they didn't fold out.

Drove to get coffee down the street. Turned off the car and went in. Came back, unlocked the car, started it and still, mirrors wouldn't fold back out.

I manually moved them back as I was driving to work 30 miles and didn't want to drive without them in place.

When I got home tonight, I rebooted the car (unplugged main battery cable) and still no go. Anyone else experience this?

I've tried turning the feature on/off and I also tried pushing the button on the command center to no avail.
There was a problem in software versions prior to 6.14.2 that caused the mirror motors to fail. I just got 6.14.2 installed and my dealer replaced the mirror motors and everything works great again.



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Old 02-14-2012, 10:59 PM   #3 (permalink)
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Default RE: Mirrors won't fold now

Quote:
Originally Posted by adam
I turned on the feature to fold the side mirrors in when locking the doors. Worked great for a week. This morning, I unlocked the doors and they didn't fold out.

Drove to get coffee down the street. Turned off the car and went in. Came back, unlocked the car, started it and still, mirrors wouldn't fold back out.

I manually moved them back as I was driving to work 30 miles and didn't want to drive without them in place.

When I got home tonight, I rebooted the car (unplugged main battery cable) and still no go. Anyone else experience this?

I've tried turning the feature on/off and I also tried pushing the button on the command center to no avail.
You may need new mirror motors. The software bug caused the motors to run until they burned out. I was advised not to enable the feature until the bug was fixed. Your dealer should be able to replace the motors for your and upgrade the software.

-- Fab.
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Old 02-14-2012, 11:31 PM   #4 (permalink)
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Default RE: Mirrors won't fold now

Is there a complete bug list including which each software update was to address?
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Old 02-15-2012, 02:02 AM   #5 (permalink)
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Default RE: Mirrors won't fold now

Quote:
Originally Posted by doug
Is there a complete bug list including which each software update was to address?
No there is not. I sent a message to David Harris requesting that Fisker provide a list of problems fixed/problems still outstanding with each software release but they are unwilling to do so. Instead we are left to guess/speculate/share whatever tidbits we can garner from conversations with Fisker personnel.



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Old 02-15-2012, 02:08 AM   #6 (permalink)
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Default RE: Mirrors won't fold now

Quote:
Originally Posted by dennis
Quote:
Originally Posted by doug
Is there a complete bug list including which each software update was to address?
No there is not. I sent a message to David Harris requesting that Fisker provide a list of problems fixed/problems still outstanding with each software release but they are unwilling to do so. Instead we are left to guess/speculate/share whatever tidbits we can garner from conversations with Fisker personnel.
Did David Harris actually say no, we're not willing to, or did he just not respond? I don't know why they're so sensitive about it.
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Old 02-15-2012, 02:15 AM   #7 (permalink)
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Default RE: Mirrors won't fold now

Did the 6.14.2 helt much of the errors?
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Old 02-15-2012, 02:45 AM   #8 (permalink)
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Default RE: Mirrors won't fold now

Quote:
Originally Posted by SoCalGuy
Did David Harris actually say no, we're not willing to, or did he just not respond? I don't know why they're so sensitive about it.
David Harris did respond, saying that we should provide feedback to their customer service team. He didn't seem to understand that channel is currently one way - we provide them with reports on problems we encounter with the Karma, but we never find out if our problems have been fixed, or even acknowledged as being problems.

Very frustrating.



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Old 02-15-2012, 09:11 AM   #9 (permalink)
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Default RE: Mirrors won't fold now

Quote:
Originally Posted by Fabulist
You may need new mirror motors. The software bug caused the motors to run until they burned out. I was advised not to enable the feature until the bug was fixed. Your dealer should be able to replace the motors for your and upgrade the software.

-- Fab.
This is a correct statement. Upon power close and stay close for a priod of time, the mirror motors burn out. You'll know as the mirrors can then be moved easily by hand either directions. The power adjustment continues to work and the mirrors will stay put and not move by wind at high rates of speed.

Erik

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Old 02-15-2012, 09:50 AM   #10 (permalink)
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Default RE: Mirrors won't fold now

Thank you for your input, Erik. It's nice to see some people with relations to Fisker, as employee or as dealer, moving in to provide some information.
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