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Old 04-30-2016, 11:12 PM   #11 (permalink)
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I dropped my Karma off today at Sterling BMW. I pulled into the very nice service area and they promptly came out to greet me and asked how they could help me. I told them I was there for the software update and warranty inspection for my Karma. The rep disappeared into the office. He came back a short time later and said " the body shop handles the Fiskers" and told me to go around the back of the dealership and pointed me to the small shack at the far right end of the lot. Got that stepchild kind of feeling. A young lady came out and inspected the car for damage. I signed the work order and stated I brought it in for the software update and warranty inspection. I asked for an approximate date I could expect my car to be ready and she said approximately a week.
Hopefully things go well. Definitely wasn't the upscale experience I was expecting.
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Old 05-01-2016, 01:13 PM   #12 (permalink)
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A week would be lightning speed. Mine has been at the DFW CSP for the same service for 4 months. I'm still waiting for the RDM fix to complete the warranty compliance requirement.
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Old 05-07-2016, 09:49 PM   #13 (permalink)
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Hello UfoJoe,

Would you mind telling me who is "Alex Pop". Thanks
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Old 05-08-2016, 12:16 AM   #14 (permalink)
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Alex just did my oil change today, plus my software 520 the radio does not save my stations setting, usb and bluetooth doesn't connect either. Alex reprogrammed the software and now everything is back to normal.
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Old 05-08-2016, 06:51 AM   #15 (permalink)
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Quote:
Originally Posted by alexofsb View Post
Hello UfoJoe,

Would you mind telling me who is "Alex Pop". Thanks
Alex Pop is the owner of Elite Motors of Orange Country, formerly a Fisker CSP until the company inexplicably decided to part ways with him earlier this year. Alex is extremely professional, does good work, seems to be fair with prices, and reliably either answers the phone promptly or phones back within a short timeframe. He's excellent, and I recommend him highly.
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