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Old 01-08-2016, 10:05 AM   #1 (permalink)
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Default Infotainment issue

Starting a couple of days ago, my infotainment system keeps resetting itself back to factory settings loosing my time and radio settings. Coincidentally the backup camera isn't working either. Any suggestion?
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Old 01-08-2016, 10:33 AM   #2 (permalink)
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The CIU needs to be reflashed. As long as your usb port works, take it to a csp and have ciu reflashed. Memory should come back up.
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Old 02-10-2016, 12:48 PM   #3 (permalink)
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Default CIU? Reflash

Hi, I am a new owner and I am having the same issue with my radio presets and backup camera. Other items seem to be working. What do you mean with "Reflash the CIU" and what is the CIU?
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Old 02-10-2016, 06:31 PM   #4 (permalink)
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I saw Joe wearing this when he did it to my radio......I'm not sure exactly the protocol - I think Adam wears a different outfit.....I think they have to do it twice...i.e. re-flashing




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Old 02-10-2016, 08:53 PM   #5 (permalink)
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Yeah I have one also but mine says Lamborghini on the back
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Old 02-10-2016, 09:03 PM   #6 (permalink)
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That looks more like flashing in the I C U sense, rather than the CIU sense.
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Old 02-11-2016, 12:35 PM   #7 (permalink)
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Quote:
Originally Posted by aefontaine View Post
Starting a couple of days ago, my infotainment system keeps resetting itself back to factory settings loosing my time and radio settings. Coincidentally the backup camera isn't working either. Any suggestion?
Just happened to me as well. HarleyGuy says it's a 50/50 change to get the re-flashing to work, or you will have to get a new CIU. He mentioned something about going to a previous version first because of a programming error in the new software. HarleyGuy also suggested that it might be better to wait for the new software release.

aefontaine, did you have any luck with the re-flash?
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Old 04-16-2018, 11:10 PM   #8 (permalink)
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just happened to me as well, works well till about a week ago. Camera wont work and Navigation says need activation... loses all the preset radio settings.
Harley Guy any input for me?

paul
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Old 04-17-2018, 01:22 AM   #9 (permalink)
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Quote:
Originally Posted by pbyun3 View Post
just happened to me as well, works well till about a week ago. Camera wont work and Navigation says need activation... loses all the preset radio settings.
Harley Guy any input for me?

paul
PM Harleyguy. He can send you a tool to reflash it. I’ve used it and it worked for me.

Your other options are a local CSP or shipping your unit back to Karma for a reflash.
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Old 04-17-2018, 02:37 PM   #10 (permalink)
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So dealer tried to reflash my CIU last week and said it looks like I somehow have a base CIU and it wont accept a re-flash. Anyone ever run across that and know how to fix it? Thanks.
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