I'm officially getting **toasted** here
Couple of days ago my dealer calls me and tells me that they took the whole engine out and the coupler is intact! And then they ask me for guidance!! Well, I PM'd FiskerPhilly and HarleyGuy and they both answered the same -> Replace the coupler anyway as its weak, even if it appears intact. I passed the message along
But yesterday, after my dealer contacted KA in the US for authorization of the warranty funds they state that it is the customer requesting the change and not KA...hence, they won't approve it
And my dealer says that they spent 20 man hours and they want 4000€ for that alone!! Well, I agreed to pay for the parts and not the labour and they are proceeding that way. The parts they propose to replace are:
C1311102030 Damper Assembly
C1311102010 Flywheel Assembly
C1311102020 Shaft Coupler
The total is like 700€ + 21% taxes. Do all 3 need to be replaced?
I'm surprised that KA after a year of me suffering this issue, does not offer any solution....and on top, are acting difficult on this resolution. I love the car...but seriously!!